On reading my review Caroline contacted me immediately and apologised as didn’t realise the earring is faulty. She offered me a new pair which she has posted out. Very happy with the outcome.

My daughter bought these as a mother’s day present with her saved pocket money. After a couple of times of wear the hoop loosened in my ear and the star was lost. My retailer in Scotland contacted to ask if they could supply a replacement star but were told no despite them still being on sale. My daughter is heartbroken. Very disappointed.

Bought from a stockist in wales. Wore them for the first time today before i even left my house the hoop had undone and the charm had fallen from the hoop. Turns out the hoop is broken and looks like it closes but pops open. Spent the last hour crawling on my knees trying to find the charm. Not happy as the earrings were a exam gift.